Follow these steps. Try using Touch ID after each step:
- Make sure that you have the latest version of iOS.
- Make sure that your fingers and the Home button are clean and dry.* For the Home button, use a clean, lint-free cloth to wipe off any dirt or debris.
- Your finger should cover the Home button completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
- If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring.
- Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints.
- Try enrolling a different finger.
Still not working?
If your Mac has Touch ID, you can use it to unlock your Mac, authorize purchases from the iTunes Store, the App Store, and Apple Books, and make purchases on the web using Apple Pay. You can also use Touch ID to sign into some third-party apps. Touch ID is located at the top-right corner of the keyboard, next to the Touch Bar or row of function. Mar 20, 2020 If the previous steps didn't help, you see 'Failed—unable to complete Touch ID setup', or either of the following happen when you go to Settings Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support: You can't turn on Touch ID; Touch ID is dimmed or grayed out. Touch ID is Apple's biometric fingerprint recognition system, used to verify Apple Pay payments and to supplement device passcodes and in-app passwords. First introduced in 2013, Touch ID is built. Apple reserves the right to refuse or limit the quantity of any device for any reason. In the Apple Store: Offer only available on presentation of a valid, government-issued photo ID (local law may require saving this information). Value of your current device may be applied toward purchase of a new Apple device. Apr 24, 2019 You can also use Touch ID on your iPhone to complete website purchases from your Mac. If you have an iPad Pro, iPad Air 2 or iPad Mini 3 or later, you can use Touch ID for Apple Pay purchases within apps and on websites in Safari.
If the previous steps didn't help, you see 'Failed—unable to complete Touch ID setup', or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
- You can't turn on Touch ID
- Touch ID is dimmed or grayed out
If you need to enter your passcode
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:
- You just restarted your device
- Your fingerprint isn't recognized five times in a row
- You haven't unlocked your device in more than 48 hours
- You just enrolled or deleted fingerprints
- You're trying to open Touch ID & Passcode in the Settings menu
- You used Emergency SOS.
* Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Your music,
wherever you go.
Love music? You can keep more songs than ever on iPod touch, which now comes with up to 256GB of storage.1 Get an Apple Music subscription to stream 60 million songs and download your favorites. Or load iPod touch with songs you love from the iTunes Store.
Learn more about Apple MusicI Touch Id For Mac Os
More power to play with.
iPod touch gives you an amazing gaming experience, thanks to the A10 Fusion chip. The action is smoother. You see greater detail. And everything feels more realistic.
A10 Fusion chip
The A10 Fusion chip brings up to twice the performance and three times better graphics to the new iPod touch2 — while still delivering great battery life. It powers augmented reality games and apps. And it makes everything you do feel faster and more fluid.
4-inch Retina display
iPod touch gives you a beautiful canvas for your messages, photos, videos, and more. Everything is sharp, vivid, and lifelike. All on a device that’s 6.1 mm thin and 3.1 ounces, so you can take it anywhere.
Apple Arcade
Apple Arcade is a gaming service that lets you play over 100 groundbreaking new games. All you can play, online or off, without ads or in‑app purchases. It’s like having an entire arcade with you.
Augmented reality.
Fun that goes beyond the screen.
Now you can explore amazing, immersive augmented reality experiences on your iPod touch. You can hold the cosmos in your hand. Virtual monsters can invade your neighborhood park. And you and your friends can have robots battle it out right on your desk.
Learn more about ARiOS 13 is the world’s most advanced mobile operating system.
iOS brings iPod touch to life in incredibly personal and powerful ways. You have access to millions of apps and games from the App Store. It’s easy to be creative and expressive when connecting with friends. And advanced technologies protect your privacy.
See what’s new in iOS 13Messages
Send free messages over Wi-Fi to anyone on an iPod touch, iPhone, iPad, or Mac. And add some personality to them with animated text effects, stickers, and more. You can also share locations and links. Name your group chats. And mute or leave the conversation whenever you like.
Group FaceTime
Touch Id On Macbook Air
Now you can have a FaceTime video or audio call with up to 32 of your friends at once.3 The tile of the person speaking gets larger automatically, so you’ll never lose track of the conversation. And you can start the party right from a group thread in Messages.
Screen Time
Apps help us do so many extraordinary things that we can sometimes lose track of how much we use them. Screen Time helps give you a better understanding of the time you and your kids spend using apps, visiting websites, and on your devices overall.
App Store
Apps can transform the way you do anything you’re passionate about, whether that’s creating, learning, playing games, or just getting more done. And the App Store is the best place to discover new apps that let you pursue your passions in ways you never thought possible.
Accessories
It goes with everything.
Whether it’s a great pair of headphones or wireless speakers that can turn any room into a dance party, there’s an accessory that complements iPod touch perfectly.
Shop all iPod accessories